TERMS & CONDITIONS


  • For standard rate reservations a valid credit card is required at time of booking with payment due upon arrival.
  • Cancellations for standard rate reservations require 14 days (30 for holidays) notice before arrival.
  • Reservations canceled with less then 14 days notice are responsible for 100% of the reservation stay (taxes included).
  • Promotional and discounted rates are non-refundable and payment is required in full at the time of booking.
  • Cancellations 14 days in before arrival will be issued a travel voucher.
  • Holidays require 30 day notice to qualify for cancellation voucher.
  • Reservations for the holiday season including Thanksgiving, Christmas, New Year, etc., are subject to a 30 day cancellation notice.
  • In the event that your holiday reservation must be cancelled, any holiday cancellation made within 30 days will be responsible for 100% of the reservation (taxes included).
Acanto hotels

Acanto Condo Hotel & Vacation Rentals

Email: reservations@acantohotels.com
Phone: 16 st nte between 1st and 5th ave, Playa del
Carmen
, Quintana Roo
, 77710, MEXICO

Subscribe To Newsletter

Book Now