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TERMS & CONDITIONS


  • For Standard Rate Reservations a one night deposit is required, the balance is due 30 days prior to arrival. Any cancels made within 30 days of arrival as well as no shows will be charged a fee 100% of the reservation (including tax).
  • For Discounted Rate Reservations and Non-Refundable Rate Reservations Payment is required in full upon booking the reservation. Reservations for holiday stays the penalty will apply for cancellations made within 45 days of arrival.
  • Non refundable rate that we offer voucher is case of cancellation and also Cancellation allowed within 24 hours for full refund
  • Para reservas de tarifa estándar se requiere un depósito de una noche. Cualquier cancelación hecha en el plazo de 30 días dentro de la llegada así como no presentarse al hotel, será cargada una tarifa el 100% de la reservación (incluyendo el impuesto).
  • Las reservas para estancias de vacaciones la pena se aplicará para las cancelaciones realizadas dentro de los 30 días de la llegada. Life Happens Cancellation Protection lo protegería de todos estos cargos.
  • check-out is at 11:00

Acanto hotels

Acanto Condo Hotel & Vacation Rentals

Email: reservations@acantohotels.com
Calle 16 Nte Bis Mz 27 Lote 18, Centro, Playa del
Carmen
, Quintana Roo
, 77710, MEXICO

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